Information transparency

Kazakhtelecom JSC adheres to the principles of information openness and transparency, confirming its readiness to follow high standards of corporate governance. The main objective of information disclosure is the fullest satisfaction of the needs of stakeholders in obtaining reliable and complete information about the Company to improve the efficiency of activities, strengthen trust between the Company and stakeholders, create and increase investment attractiveness of the Company.

Within the framework of transparency management, the Company is guided by the Information Policy. The Information Policy of Kazakhtelecom JSC is developed in accordance with the legislation of the Republic of Kazakhstan, the Charter, and Corporate Governance Code of Kazakhtelecom JSC and the Business Development Strategy until 2025.

The policy is implemented by generating unique information messages about the Company’s activities for distribution through various communication channels and delivering relevant information to the target audience. The purpose of each informational message is to reach the target audience in an accessible and understandable form.

The Policy defines the basic principles and specific requirements for the information the Company provides about its activities to its key target audiences:

• shareholders, investors;
• clients (B2B, B2C, B2G corporate partners);
• state authorities of the Republic of Kazakhstan;
• the mass media and other parties interested in receiving information on the Company, its products, and services.

The Policy also imposes requirements for the protection of insider, proprietary and commercial information, as well as information classified as personal data by law.

Principles of the Policy:

• the principle of reliability;
• the principle of efficiency;
• systemic principle;
• the principle of proactivity and amicability;
• the principle of pragmatism and concern for the interests of target audiences;
• the principle of digitalization and diversity;
• the principle of confidentiality.